Training & Support
We’ve got your back (and your batter).
Our immersive, hands-on training experience from franchises is designed to prepare you for every part of your new business, from understanding the heart of the Chris Cakes brand to confidently running events and managing daily operations.
Over the span of eleven days, you’ll dive into our culture, safety standards, employee management, and marketing strategies – all while gaining real-world experience flipping pancakes and serving smiles.
With expert guidance, practical tools, and plenty of time behind the griddle, you’ll finish this program fully equipped to launch your franchise and bring the energy and fun of Chris Cakes to your community.
Chris Cakes Culture, Standards & Basics
Franchisees are introduced to the Chris Cakes brand, business philosophy, and support structure.The day covers key responsibilities, employee management, operational standards, safety protocols, and hands-on training in preparing and flipping pancakes.
Event Booking, Execution & Service Standards
Franchisees learn how to manage events from booking to breakdown, including using key tools like Jobber, handling fundraiser discounts, coordinating staffing, and setting up the serving line. The day ends with more hands-on pancake training and tips from experienced team members.
Hands-On Menu Training
Franchisees focus on mastering the full pancake menu through live cooking practice, gaining confidence and speed in food preparation and service techniques.
Facility Tour & Grilling Operations
Franchisees tour an operating Chris Cakes facility, meet experienced staff, and learn vehicle loading, event setup, and grilling procedures for the full menu.
Business Operations & Marketing Essentials
This day covers the business side of the franchise, including financial tracking, QuickBooks basics, marketing requirements, and key reporting procedures, with time for open Q&A.
Live Event Experience
Franchisees participate in six real events on different days, applying their training in a live setting to gain confidence, speed, and a deeper understanding of event flow and customer interaction.